Today is the day to test what we have learned from the past two days of ITIL (Information Technology Infrastructure Library) training. 14 of us were sent to Palace of the Golden Horses for a three day training on ITIL.
To those who do not know what ITIL is, I don't blame you. I have never heard of it until I joined the IT Business. It is basically a framework for IT Best practice.
Our three day training was in house and by Pink Elephant, apparently the leading ITIL training company. Our instructor for that course in Patrick Ryan from Sydney, Australia.
The exam is a 40 objective question. I am so unsure about how I perform in the exams but I will update the results on my blog once it is out. Wish me luck on that k!
Benny Ong XXX